FIT SPORT PRO
POWERED BY EQUISYSTEMS
Privacy Policy
FitSportPro is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable laws.
By using our website https://fitsportpro.co.za and our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
Personal details: Name, surname, email address, phone number, billing details, and physical address (where applicable).
Event participation details: Registration data, results, and other information necessary for event management.
Technical information: IP address, browser type, device information, and usage data collected through cookies or similar technologies.
Payment information: Payment transactions are processed securely through third-party providers (e.g., Payfast/Stripe). We do not store your card details.
2. How We Use Your Information
We use your personal information for the following purposes:
To process event registrations and manage participation.
To provide real-time scoring, leaderboards, and event analytics.
To communicate important updates, confirmations, or support.
To send marketing and promotional material (only if you have consented).
To improve our website, services, and user experience.
To comply with legal and regulatory obligations.
3. Cookies and Tracking
Our website uses cookies and similar technologies to enhance functionality, improve performance, and analyze usage patterns. You can disable cookies through your browser settings, but some features of the site may not function properly without them.
4. Sharing of Information
We will not sell or rent your personal information to third parties. We may share information only in the following circumstances:
With trusted service providers and partners who assist in delivering our services (bound by confidentiality and data protection agreements).
When required by law, regulation, or court order.
In connection with business transfers, such as a merger or acquisition.
5. Data Security
We take appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. This includes the use of SSL encryption and secure storage systems.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights
Under POPIA, you have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your personal information.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Regulator (South Africa).
Requests can be made by contacting us at the details below.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Have any Questions?